Declaration of accessibility

Declaration on accessibility – “blog.swk-kl.de”

The declaration on accessibility applies to the website and digital services of Stadtwerke Kaiserslautern GmbH, Stadtwerke Kaiserslautern Versorgungs-AG and Stadtwerke Kaiserslautern Verkehrs-AG published at blog.swk-kl.de.

Stadtwerke Kaiserslautern GmbH, Stadtwerke Kaiserslautern Versorgungs-AG and Stadtwerke Kaiserslautern Verkehrs-AG make every effort to make their websites accessible.

The desired accessibility is based in particular on the requirements of the Web Content Accessibility Guidelines (WCAG) in version 2.1 and the conformance levels A + AA.

BFSG

General description of the service

Our services include 

  • Provision of energy network infrastructure
  • Sale of energy tariffs
  • Public transportation
  • eCarsharing
  • Customer service

How our service is provided

You can find out more about our products on the website. Depending on the product, the contract is concluded via the order dialog on the website or in the customer portal.

Measures to meet the accessibility requirements

Our website and digital services are designed to be accessible to all people, with and without disabilities. In order to continuously improve user-friendliness and implement the relevant standards, we pay particular attention to:
–     Clear and simple navigation
–    Concise link labels
–    Text alternatives for images and multimedia content
–    Compatibility with screen readers and other assistive technologies
–    Optimum readability thanks to adjustable font sizes and contrast settings
–    Ongoing review and optimization

Competent market surveillance authority

Competent market surveillance authority

Market Surveillance Body of the Federal States for the Accessibility of Products and Services (MLBF)
Until the MLBF is formally established, inquiries and notifications should be sent to:

c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-AnhaltPostfach 39 11 55
39135 Magdeburg
Phone: 0391 567 6970
E-mail: MLBF@ms.sachsen-anhalt.de

BGG

Status of compatibility with the requirements

The website meets the legal requirements for accessibility and is continuously optimized to maintain complete accessibility. We endeavor to maintain the accessibility of the website in the long term and to eliminate any restrictions as quickly as possible.

Preparation of the accessibility declaration

This declaration was created on 23.08.2025 and last updated on 27.08.2025

Feedback and contact details

If you have noticed any barriers or shortcomings in the accessibility of our website or if you have any questions on the subject of accessibility, we look forward to receiving your feedback at barrierefreiheit@swk-kl.de.

Ideally, you should specify the specific content where the barrier occurs.

Enforcement proceedings

If your request for accessibility via the above-mentioned contact option remains unanswered within four weeks or does not lead to a satisfactory solution, you can contact the enforcement body for digital accessibility in Rhineland-Palatinate.

This office supports the out-of-court settlement of conflicts between people with disabilities and public bodies. The aim of the procedure is to find a solution to existing barriers together and without legal proceedings.

The arbitration procedure is free of charge and can be carried out without the involvement of legal counsel.

You can reach the enforcement body using the following contact details:

durchsetzungsstelle@mastd.rlp.de